Business Communication Set4

Business Communication | Scdl Business Communication Assignments

True/False
Question
Delegation is the special ability to recognise your own special abilities and limitations
Correct Answer
False
Your Answer
False

Select The Blank
Question
Only ________ percent of worries are considered as cause of concern
Correct Answer
8
Your Answer
8

True/False
Question
One party is more than enough to have negotiation
Correct Answer
False
Your Answer
False

Select The Blank
Question
Communication has come from Latin word________
Correct Answer
Cummins
Your Answer
Cummins

Select The Blank
Question
Date is normally written in the ________ corner.
Correct Answer
Right
Your Answer
Right

Select The Blank
Question
The communication process begins with ________ who transmits the message
Correct Answer
Sender
Your Answer
Sender
LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
The quality of our ________ with co-workers , seniors and subordinates is responsible for the success of any organisation.
Correct Answer
Relationship
Your Answer
Relationship

True/False
Question
Without defined goals success is attainable
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Direct memo-routine enquiries
Correct Answer
Day to day routine work discussed , Covers the vital bit of information
Your Answer
Day to day routine work discussed , They are direct written messages

Select The Blank
Question
The last thing one knows is what to put ________
Correct Answer
First
Your Answer
First

Select The Blank
Question
All dreams have a ________
Correct Answer
Cost
Your Answer
Chance

Match The Following
Question
Correct Answer
Your Answer
It can't be used once it is lost
Time
Time
Opposite of procrastination is
To solve a problem without complete information
Some people act too soon
Ways to prevent interruption
To put someone between you and the people
To put someone between you and the people
Time management technique
To know and list priorities
To know and list priorities

Multiple Choice Multiple Answer
Question
Factors important to successful negotiation are
Correct Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties
Your Answer
Trust/distrust between the parties , Each part to be communicated clearly between parties , Goals and interest of the parties

Multiple Choice Single Answer
Question
Positive service helps to build positive
Correct Answer
Relationships
Your Answer
Relationships

Select The Blank
Question
Man who tries to justify himself is________
Correct Answer
Defensive
Your Answer
Defensive

Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent
Your Answer
Uninterested

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
Written

Multiple Choice Multiple Answer
Question
The three step plans which will put our priorities into practice are
Correct Answer
Evaluate , Eliminate , Estimate
Your Answer
Evaluate , Eliminate , Estimate

Multiple Choice Multiple Answer
Question
Physiological noise is in the form of
Correct Answer
Hearing disorders , Illness
Your Answer
Hearing disorders , Illness

Select The Blank
Question
We should learn to prevent stress from becoming________
Correct Answer
Strain
Your Answer
Strain

True/False
Question
but everything to do with hope
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Select The Blank
Question
________ are used to convey the key part of the message
Correct Answer
Visual aids
Your Answer
Stick

Multiple Choice Single Answer
Question
What is said to be the heart of a business letter?
Correct Answer
Body of the letter
Your Answer
Body of the letter

Select The Blank
Question
________ is the most remembered element in forming an impression of someone.
Correct Answer
Handshake
Your Answer
Handshake

Select The Blank
Question
Some people tend to play with their lock of hair or pen when they are ________
Correct Answer
Nervous
Your Answer
Nervous

Multiple Choice Single Answer
Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters

Multiple Choice Single Answer
Question
This number can be used in further correspondence for ready reference.
Correct Answer
Outward
Your Answer
Outward

Select The Blank
Question
In the body of the message________ paragraph attracts the attention of the reader.
Correct Answer
Opening
Your Answer
Opening

Multiple Choice Single Answer
Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language

Multiple Choice Multiple Answer
Question
Wisdom lies in
Correct Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Your Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed

Multiple Choice Multiple Answer
Question
Elememts of communication process are
Correct Answer
Channel , Decoding , Communicator
Your Answer
Channel , Decoding , Communicator

Multiple Choice Multiple Answer
Question
The different types of barriers that can come in the way of effective communication are
Correct Answer
Physical , Cultural , Mechanical
Your Answer
Cultural , Mechanical , Social

True/False
Question
WWW is an electronic brochure for an organisation.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Due to effective ________ the manager comes to know the hidden ability of his subordinates
Correct Answer
Communication
Your Answer
Communication

Multiple Choice Single Answer
Question
The first steps to becoming a great manager are simply
Correct Answer
Common sense
Your Answer
Common sense

True/False
Question
It is necessary for a letter to have a subject
Correct Answer
True
Your Answer
True

True/False
Question
The goal pyramid is made of six sections
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Guides for the manager to analyse the problem and give response
Correct Answer
Experience , Common sense
Your Answer
Experience , Common sense

Select The Blank
Question
People who focus their attention on ________ rarely build positive lasting relationships.
Correct Answer
Themselves
Your Answer
Themselves

True/False
Question
One party is more than enough to have negotiation
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The realisation of vision requires
Correct Answer
Innovation
Your Answer
Inner vision

Multiple Choice Single Answer
Question
The most important function of the manager is
Correct Answer
Motivating
Your Answer
Motivating

True/False
Question
Report plays an important role as a vehicle of communication.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication

Match The Following
Question
Correct Answer
Your Answer
Motivation
and communication are two sides of the same coin
means to convince others
Physical noise
The external sounds that distract the comunicator
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
It indicates how sender and receiver feel about each other

True/False
Question
People belonging to different cultures send ot the same type of body signals
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Objectives of Communication are
Correct Answer
Information , Motivation , Education
Your Answer
Information , Motivation , Education

Multiple Choice Single Answer
Question
It is the most important part of any letter
Correct Answer
Body
Your Answer
Body

Multiple Choice Single Answer
Question
The most effective way of communication
Correct Answer
Written
Your Answer
All of above

True/False
Question
Snap reaction is a type of physical barrier
Correct Answer
False
Your Answer
False


Multiple Choice Multiple Answer
Question
Treat everyone as important and
Correct Answer
Do not underestimate them , Understand them
Your Answer
Do not underestimate them , Understand them , Complain about them

Multiple Choice Single Answer
Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication



Multiple Choice Single Answer
Question
It is the most convenient channel used by companies to increase sales revenue, reducing cost of selling and promote customer satisfaction :-
Correct Answer
Telecommunication
Your Answer
Telecommunication

True/False
Question
Advancing at the expense of others may hurt you in the long run.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
What gives a sense of accomplishment?
Correct Answer
Achievements
Your Answer
Achievements

Multiple Choice Single Answer
Question
It makes communication easier :-
Correct Answer
Being friendly
Your Answer
Cooperative

Select The Blank
Question
Examples of environmental stress is ________.
Correct Answer
Humidity
Your Answer
Traffic noise

True/False
Question
One way communication informs the receiver whereas two way communication is an exchange of information.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
This makes communication difficult :-
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer
One party talks and the other listens , One party gets angry , One party keeps focus on themselves

Multiple Choice Single Answer
Question
The most effective way of communication is :-
Correct Answer
Written
Your Answer
Visual

Multiple Choice Multiple Answer
Question
Objectives of Communication are :-
Correct Answer
Information , Motivation , Education
Your Answer
Information

Multiple Choice Single Answer
Question
Unjust assumptions are :-
Correct Answer
Misinterpretation of message
Your Answer
Misinterpretation of message

Select The Blank
Question
________ can prompt people to find a better way of doing things.
Correct Answer
Stress
Your Answer
Distress

Multiple Choice Multiple Answer
Question
Parts of voice quality are :-
Correct Answer
Pitch , Speed , Volume
Your Answer
Pitch , Speed , Volume

True/False
Question
Management can function smoothly without Communication.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Elements of communication process are :-
Correct Answer
Channel , Decoding , Communicator
Your Answer
Channel , Communicator

True/False
Question
Vision is an idea about how your present should be.
Correct Answer
False
Your Answer
False

Match The Following
Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference

Select The Blank
Question
It is said that Indians are good Planners but bad ________.
Correct Answer
Executors
Your Answer
Executors

Select The Blank
Question
________ communication occurs when superiors intimate messages to subordinates.
Correct Answer
Downward
Your Answer
Downward

Select The Blank
Question
Emotional problems arise when speaker uses ________ language.
Correct Answer
Biased
Your Answer
Unethical

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Single Answer
Question
Most of what we experience emotionally is a result of the way we
Correct Answer
Think
Your Answer
React

Select The Blank
Question
Only ________ percent of worries are considered as cause of concern
Correct Answer
8
Your Answer
8

Multiple Choice Multiple Answer
Question
Stress at times works
Correct Answer
As motivator , As positive
Your Answer
As motivator , As positive

Multiple Choice Multiple Answer
Question
Various kinds of disease caused from stress
Correct Answer
Heartbeat increase , Slow digestion
Your Answer
Heartbeat increase , Increase in perspiration , Slow digestion

Match The Following
Question
Correct Answer
Your Answer
Work hard
Not at the cost of family or health
Not at the cost of family or health
Stop taking on more work
To get rid of overload
To get rid of overload
Deeper coviction
Stronger the person
Stronger the person
Body recognises the stressor and prepares to fight
Alarm stage
Alarm stage

True/False
Question
All kinds of stress can be avoided
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The most valuable asset of a company is
Correct Answer
People
Your Answer
People

Multiple Choice Multiple Answer
Question
Wisdom lies in
Correct Answer
Accepting your mistakes , Apologise but do not demand from others , Think over the actions performed
Your Answer
Accepting your mistakes

Multiple Choice Multiple Answer
Question
A person tends to break another person's trust when
Correct Answer
The person is inconsistent , His words and action do not match , He loses credibility
Your Answer
The person is inconsistent , His words and action do not match , He loses credibility

True/False
Question
Relationships have to be mutually beneficial and healthy to both the parties.
Correct Answer
True
Your Answer
True


Select The Blank
Question
A ________ communication establishes and builds lasting relationships between people
Correct Answer
Two way
Your Answer
Two way

Select The Blank
Question
The ________ context refers to the nature of relationship between the communication as well as who is present
Correct Answer
Social
Your Answer
Social

Select The Blank
Question
________ is an example of psychological noise
Correct Answer
Egotism
Your Answer
Egotism

Select The Blank
Question
Examples of environmental stress is ________
Correct Answer
Humidity
Your Answer
Traffic noise

Multiple Choice Multiple Answer
Question
Following are the functions of Manager
Correct Answer
Planning , Organising , Staffing
Your Answer
Planning , Organising , Staffing

Match The Following
Question
Correct Answer
Your Answer
Physical noise
The external sounds that distract the comunicator
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
It indicates how sender and receiver feel about each other
Motivation
and communication are two sides of the same coin
and communication are two sides of the same coin

Multiple Choice Single Answer
Question
What are the movements which play an important role in conveying meaning without words ?
Correct Answer
Gestures
Your Answer
Gestures